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Community International Relations · for councils, iwi and CCOs

Your own international relations team, without the staff cost.

We look after your overseas relationships month to month: sister cities, partner provinces, delegations, approaches and the paperwork in between. You always know what we did, and your elected members get a plan and a report they can table.

Your first 30 minutes are free and confidential.

Simon Appleton in a meeting with council and partner-city officials

Since 2014

the international relations team for councils without one

36

councils supported, and 23 at once in 2019

$900

+ GST a month for one council, iwi or CCO

12 months

minimum term, with a plan and an annual report

The problem we solve

Most councils have international links but no one whose job it is to look after them. Letters sit unanswered, visits arrive at short notice, and approaches land on a busy officer’s desk. These are the questions we hear most.

“Could this embarrass us?”

We check before anyone replies, so nothing ends up in the local paper that you can’t explain.

“Are they who they say they are?”

We check records in New Zealand and overseas, including sources in the other party’s own language.

“What are we signing up to?”

Protocol, MOUs and return visits explained in plain English, in both languages, before you commit.

“Is it worth the ratepayers’ money?”

Clear deliverables, a short monthly summary and an annual report to council.

“What if our officer leaves?”

We keep the records, contacts and history, so the relationship doesn’t leave with them.

“Our sister city has gone quiet.”

We help you decide whether to revive it, reshape it or wind it down respectfully.

What’s included

One monthly fee covers the day-to-day work of keeping your international relationships active, safe and useful.

Every month

Included in your hours

  • Sister-city and partner-city liaison, in Chinese and English
  • Protocol and delegation advice
  • Coordinating inbound and outbound delegations
  • Handling approaches from overseas, with a first check on who is asking
  • Chinese-language correspondence and translation review
  • Partner checks on overseas organisations
  • Briefings for your mayor, councillors, board or trustees
  • An annual relationship plan, and an annual report to council or your board

You receive

In writing

  • A short monthly summary of what we did
  • An annual relationship plan
  • An annual report you can table
  • One named contact who knows both sides

Not included: travel, delegation hosting costs (venues, hospitality and gifts), extra interpreters and certified translation. These are charged at cost and agreed with you first. Extra hours are $55 + GST an hour.

How it works, month to month

Plan

At the start we agree an annual relationship plan with you: which relationships matter, what you want from them, and what we will do.

Look after

We handle the letters, calls, approaches, checks and visits as they come up, within your included hours. Unused hours carry forward to the next month.

Report

Each month you get a short summary of what we did. Each year you get a report you can table, and we review the plan together.

Pricing

Fixed monthly fees, the same as on our services and prices page. All prices are plus GST.

Single organisation

One council, iwi or CCO

$900 + GST a month

  • Up to 16 hours a month
  • Partner checks included in your monthly fee
  • 12-month minimum
  • Best for one or two overseas relationships, mostly correspondence and visits

Regional relationship

A regional group of up to 10

$5,000 + GST a month

  • Up to 10 participants: district, city and regional councils, iwi and CCOs
  • CCOs come in at the community rate and count in the 10
  • Up to 90 hours a month, shared across the group
  • Partner checks included in your monthly fee
  • 12-month minimum
  • Best for a region working together on one relationship, such as a sister province

Not sure you need ongoing support yet? Start with a China Readiness Review ($1,200 + GST, fixed). If you go on to Community International Relations, the full Review fee comes off your first month.

Who’s eligible

These community prices are only for New Zealand councils (district, city and regional), iwi and council-controlled organisations (CCOs), working on their own community’s international relationships. Businesses, business associations, chambers and other organisations use our standard services and prices. We confirm eligibility in writing before we start.

No payment from the other side. We never take payment from an overseas party we are checking or liaising with for you. If any partner pays us a fee for anything, we tell you in writing first. Arrangements in China go through Beijing New Bridge, a separate company in which Eastern Bridge holds a 30% share; we always tell you when it is involved. See Transparency.

Sister cities and delegations

Plenty of councils have a sister city on paper. We help you keep yours active, honest and useful.

Sister cities

Relationships people can actually see

  • One named contact who stays in regular touch with your partner city
  • MOUs and agreements explained in plain English, with every language version saying the same thing
  • A simple yearly plan with your partner city, so elected members and ratepayers can see what the relationship delivers
  • Titles, gifts, seating, speeches and photos handled with care on both sides
  • Bringing schools, iwi, community groups and young people into the relationship

Delegations, both ways

We look after the details

  • Letters of invitation and replies, in both languages
  • An itinerary that matches what council wants to achieve
  • Protocol briefings for your mayor, councillors and staff
  • Interpreting, and someone from our team with you on the day
  • Follow-up afterwards, so the visit leads somewhere

Delegations are planned within your hours. Hosting a delegation in New Zealand outside a monthly agreement is $2,800 + GST (up to five days), plus travel. Allow at least 2 weeks’ notice, or 6 weeks or more if invitation letters and visas are needed. Not sure what links your council has? Search the Sister-City Directory. Hosting soon? Download the free delegation hosting checklist (PDF).

Local business and economic development

Chinese local governments usually expect to meet a government counterpart first, so a council introduction carries real weight. We make sure it’s used carefully, for the right businesses, and that council isn’t left promising things it can’t deliver.

Introductions through your partner cities

The right counterpart in your partner city or province, checked first, for local businesses that are ready.

Business delegations

With your chamber or economic development agency: who should go, who to meet, and what to expect.

Checking an investor

An investor wants to meet the mayor next week? We check who they are first.

Training for staff and elected members

Protocol, hosting delegations, reading an MOU and spotting risks early. See China training for councils.

Work we can point to includes Hawke’s Bay wine into Hangzhou and an Eastern Bay of Plenty business delegation to Jiangxi. Chambers and business associations use our standard business prices; businesses can start at Trade & tourism.

Community exchanges

The best relationships are the ones local people are part of.

Community and iwi exchanges

Cultural groups, kapa haka, sports teams and community visits, with tikanga and Chinese custom both respected.

Sister schools

Links between your local schools and schools in your partner city. This sits under Education.

China Volunteer Programme

A free volunteer cultural exchange in China for young adults from participating districts, run under the sister-city relationship.

About the programme →

Iwi relationships on your own terms

Iwi and hapū build their own relationships; we support introductions, protocol and interpreting.

Iwi and Māori organisations →

Compliance and transparency

Councils are expected to manage international relationships openly and carefully. We help you ask the right questions early, and we check our work against:

What we check against

  • The NZSIS guidance on foreign interference
  • The Protective Security Requirements (PSR)
  • Your council’s gifts, hospitality and conflicts of interest policies
  • Procurement rules, where money or contracts are involved

Before any visit

Before any visit we brief your mayor, councillors and staff on protocol, gifts and the NZSIS guidance, so the visit is easy to explain to your community. We’re not lawyers or security advisers; if you need one, we’ll say so.

No payment from the other side. We never take payment from an overseas party we are checking or liaising with for you. If any partner pays us a fee for anything, we tell you in writing first. Arrangements in China go through Beijing New Bridge, a separate company in which Eastern Bridge holds a 30% share; we always tell you when it is involved. See Transparency.

Track record

Since 2014 we have been the international relations team for councils that don’t have one of their own.

What we’ve done

Since 2014 we’ve supported 36 councils and community organisations across New Zealand with their international work, including:

  • International relations: setting up and running sister-city and sister-province relationships, and acting as the international office for councils that don’t have one
  • Delegations: hosting inbound delegations and organising and accompanying outbound mayoral and business delegations to China
  • International students: helping councils and schools attract international students and build education links
  • Tourism: promoting regions to Chinese and Asian visitors and travel partners
  • Investment and trade: helping attract investment and open export pathways for local businesses
  • Migrant communities: helping councils engage with migrant communities and attract migrant-owned businesses

Milestones: the first New Zealand–China Mayoral Forum with LGNZ (2015), the Bay of Plenty Regional Council–Jiangxi relationship formalised (2019), 23 council clients at once (2019), and the Mayoral Forum in Chengdu (2025).

Eastern Bridge provided valuable due diligence and international engagement training for our staff and elected members. Understanding the risks and opportunities of international partnerships is essential for councils, and Simon helped ensure we approached these relationships in a well-informed way.

John Tregidga
Former Mayor — Hauraki District Council

Simon’s work through Eastern Bridge helped bring several New Zealand councils together to collaborate in the international relations space. Rather than working in isolation, councils were able to share knowledge and opportunities that benefited multiple communities.

John Forbes
Former Mayor — Ōpōtiki District Council

How to start

Three steps, and you agree everything in writing before we begin.

A free call

30 minutes, confidential. Tell us about your relationships and what’s worrying you.

Review or scoping

Either a China Readiness Review ($1,200 + GST, credited if you go on to Community International Relations), or a scoping conversation about what you need.

Agreement

A written agreement: scope, hours, start date and reporting. We confirm eligibility in writing before we start.

Questions councils ask

Why a 12-month minimum?

Relationships with China run on years, not weeks. Twelve months gives us time to agree a plan, see it through a full cycle of visits and correspondence, and report back to council.

What happens to hours we don’t use?

Unused included hours carry forward to the next month. Extra hours are $55 + GST an hour, and we agree them with you first.

Can several councils share one agreement?

Yes. The regional relationship covers up to 10 participants: district, city and regional councils, iwi and CCOs, sharing up to 90 hours a month, with partner checks included in the monthly fee.

Do CCOs count?

Yes. CCOs come in at the community rate and count in the 10 for a regional relationship.

Can a business or chamber use these prices?

No. Community prices are only for New Zealand councils, iwi and CCOs working on their own community’s international relationships. Businesses and chambers use our standard services and prices.

Who does the work?

Simon Appleton (方志杰) leads every agreement, with our team in New Zealand and China. You have one named contact.

Do you take money from the overseas side?

No. We never take payment from an overseas party we are checking or liaising with for you, and we tell you in writing if any partner pays us a fee for anything.

What happens at the end of 12 months?

We review the year with you and your report, and agree together whether to carry on, change the scope or stop.

Book a call

Free and confidential for the first 30 minutes. We’ll tell you plainly whether you need ongoing support, a one-off Review, or neither.