Privacy policy

Who we are

Eastern Bridge Limited (“Eastern Bridge”, “we”) is a New Zealand company based in Napier. Our privacy officer is Simon Appleton, simon@easternbridge.co.nz.

What we collect

• When you contact us: your name, email, organisation, phone (optional) and message.
• When you register for the China Volunteer Programme: the details on the registration form, used only to assess and support your application.
• When you visit the site: usage statistics if analytics are enabled on the site. We do not use analytics to identify you, and we will update this policy if the analytics set-up changes. The contact and application forms send us an email; entries are not stored in the website database by WPForms Lite, but email is stored in our mailbox under our normal retention.

How we use it

To reply to you, to provide the service you asked about, and to run the programmes you apply for. We don’t sell your information, and we don’t use it for anything you wouldn’t expect. We never publish the name or photo of anyone under 18 without written consent from their parent or guardian.

Who we share it with

Only with the people who need it to help you, and with your agreement. For volunteer applicants this may include host schools in China, Beijing New Bridge, Eastern Bridge Education Ltd for pre-departure training, visa authorities and our insurer, as set out in the volunteer terms. We share only what is needed and, where the volunteer terms require it, with your agreement. Our website host and email provider store information for us.

How long we keep it

Volunteer programme records are kept for 5 years and financial records for 7 years, as set out in the programme terms. Other enquiry information is kept only as long as we need it for the reason we collected it, then deleted or anonymised.

Cookies and analytics

The site may use cookies needed for it to work and, if enabled, analytics cookies to understand visits in aggregate. You can block cookies in your browser. We do not sell personal information and we do not use it for advertising profiles.

Your rights

You can ask to see the information we hold about you, and ask us to correct it. Email simon@easternbridge.co.nz. If you’re not happy with how we’ve handled your information, you can contact the Office of the Privacy Commissioner at privacy.org.nz.